LootCRM Terms of Use
Effective 24 September 2026
These terms apply to the LootCRM app for Android and the LootCRM web app, published by Perlicom Systems Limited, a company registered in Ireland under company number 546999 ("we", "us"). By creating an account or using LootCRM you agree to them. How we handle data is explained in the LootCRM Privacy Policy.
1. Licence
We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use LootCRM on devices you own or control, for your own business use, in line with these terms and the Google Play Terms of Service. You may not copy, sell, rent or redistribute the app, or reverse engineer, decompile or modify it, except to the extent the law allows this regardless of these terms. We and our licensors keep all rights in the app that are not expressly granted to you.
2. What the app does
LootCRM is a record-keeping tool for small trade and service businesses: customers, quotes, invoices, payments, expenses, receipts and VAT period totals. It calculates from the figures you enter and the VAT rates you choose. It is not accounting, tax or legal advice, it is not a substitute for an accountant, and it does not file anything with Revenue or any other tax authority on your behalf. You remain responsible for the accuracy of your records and for your own tax obligations.
3. Your account
- LootCRM requires an account, because your records sync between your phone and the web app.
- You must give accurate details, keep your password secret, and tell us promptly at support@perlicom.com if you believe someone else has access to your account.
- You are responsible for everything done through your account, including by anyone you invite into it.
- Accounts are for businesses and for adults. You must be 18 or over to use LootCRM.
4. Your data and your customers
The records you enter stay yours. We store and process them only to run the service for you, as set out in the Privacy Policy. Where those records contain other people's personal data — your customers' names, addresses and phone numbers — you are responsible for holding them lawfully, and you confirm you have the right to enter them into LootCRM. You can export your invoices, expenses and VAT figures at any time, and you can ask us to delete your account and its records by e-mailing support@perlicom.com.
5. Subscriptions and payment
- The free plan is supported by advertising supplied by Google AdMob, as described in the Privacy Policy. A paid plan removes all advertising.
- LootCRM contains no in-app purchases. Nothing is charged through Google Play.
- Where a plan is paid, it is arranged and invoiced by us directly. The price, the billing period and what is included are the ones agreed with you at the time, and we will tell you before any price change takes effect.
- You can cancel at the end of a billing period. Fees already paid for a period in progress are not refunded unless the law requires it or we agree otherwise.
- If payment fails or a subscription ends, access may be limited to reading and exporting your data.
- Nothing in these terms affects your statutory rights as a consumer.
6. Acceptable use
Do not use LootCRM to break the law, to store data you have no right to hold, to send unsolicited bulk e-mail, to attack or overload the service, to probe or bypass its security, or to resell access to it. We may suspend or close an account that does any of these, and we will tell you why where we can.
7. Availability
LootCRM is provided on a best-effort basis. We do not promise it will be uninterrupted or error-free, and we may take it offline for maintenance, change features, or discontinue the service. If we discontinue it, we will give you reasonable notice and a way to export your data first.
8. Liability
Nothing here limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud. Subject to that, and to the fullest extent the law allows: the app is provided "as is"; we exclude implied warranties; and we are not liable for lost profits, lost business, lost goodwill or indirect or consequential loss, or for any tax, penalty or interest arising from figures you entered or returns you filed. Our total liability to you in any twelve-month period is limited to the amount you paid us for LootCRM in that period, or €100 where you paid nothing.
Keep your own backups of anything you cannot afford to lose. LootCRM's export function exists for exactly that.
9. Changes to these terms
We may update these terms as the app or the law changes, and will change the effective date above. Material changes will be notified in the app or by e-mail. Continuing to use LootCRM after a change means you accept the updated terms.
10. Ending it
You may stop using LootCRM and close your account at any time. We may end your licence if you materially breach these terms. Sections 4, 8 and 11 survive the end of these terms.
11. Governing law
These terms are governed by the laws of Ireland, and the courts of Ireland have exclusive jurisdiction, except that if you are a consumer you keep the protection of the mandatory laws of the country you live in and may bring proceedings there.
12. Contact
Perlicom Systems Limited (company number 546999, Ireland)
E-mail: support@perlicom.com